Last Revised: August 25, 2026

We value our customers and respect their privacy. This Privacy Policy explains how Shampoo W LLC (“Shampoo W,” “we,” “us,” or “our”) collects, uses, protects, retains, and discloses information in connection with our website, shampoow.com (the “Site”), and the services we provide through the Site.

By using the Site or our Services, you acknowledge the practices described in this Privacy Policy.

Capitalized terms not defined in this Privacy Policy have the meanings given to them in our Terms and Conditions.

Scope of Privacy Policy

This Privacy Policy explains how Shampoo W collects, uses, protects, retains, and discloses Personal Information when you visit our Site, place an order, contact us, or otherwise use our Services.

For purposes of this Privacy Policy, “Personal Information” or “Personal Data” means information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual, either by itself or when combined with other information.

Depending on how you interact with our Site and Services, Personal Information may include your name, email address, telephone number, billing or shipping address, account information, order information, communications with us, and certain information associated with your use of the Site, such as IP address or general location information.

Payment information may be processed by third-party payment providers when you make a purchase. The handling of payment information by those providers is also subject to their applicable privacy policies and terms.

Collection of Personal Information

We may collect Personal Information directly from you when you visit our Site, create an account, place an order, contact us, or otherwise use our Services. The types of information we collect may include information such as your name, email address, billing and shipping address, telephone number, order information, and information you provide when communicating with us.

This Privacy Policy does not govern the privacy practices of third-party websites, services, or applications that are not owned or controlled by Shampoo W. When you interact with third-party services through our Site, those third parties may collect and process your information according to their own privacy policies and terms. We encourage you to review the privacy policies of those third parties.

Google reCAPTCHA

To help protect our Site from spam, abuse, and automated activity, we use Google reCAPTCHA. When reCAPTCHA is used, Google may collect information about your browser, device, IP address, and interactions with the reCAPTCHA service for security and abuse-prevention purposes. Your use of reCAPTCHA is subject to Google’s Privacy Policy and applicable Google terms.

Payment Services

We use third-party payment services to process payments and help protect transactions. When you choose a payment method provided by a third party, that payment provider may collect and process information necessary to complete your transaction, prevent fraud, protect against unauthorized activity, and comply with applicable legal requirements.

PayPal is one of the payment services available through our Site. PayPal may receive information necessary to process your transaction and may independently process Personal Information according to its own privacy practices. PayPal’s current Privacy Statement is available on its website.

Other payment methods or payment networks made available through our checkout, such as Apple Pay, Google Pay, Visa, Mastercard, American Express, or Discover, may also involve the processing of information by the applicable payment provider, payment network, or financial institution. Your use of those services may be subject to their respective privacy policies, terms, and other applicable agreements.

Cookie Policy

We value your privacy and want to be transparent about how we use cookies and similar technologies on our Site. Cookies are small data files stored on your device that help our Site function, maintain security, remember certain settings, and provide a smooth browsing experience. This Cookie Policy explains the types of cookies and similar technologies that may be used on our Site, the purposes for which they are used, and the choices available to you.

The Types of Cookies We Use

Necessary Cookies: These cookies are necessary for the Site to function properly. They may support essential functions such as shopping cart and checkout features, security, session management, and other core Site functionality. Because these cookies are necessary for the operation of the Site, they cannot generally be disabled through our cookie-consent tools.

Analytics Cookies: Where enabled, analytics cookies help us understand how visitors use our Site, measure website performance, identify areas for improvement, and better understand Site usage. Non-essential analytics cookies are used only as permitted by applicable law and according to the choices you make through our Cookie Settings.

Marketing Cookies: Where enabled, marketing or advertising cookies may be used by us or by third-party services to measure marketing activity, personalize content or advertising, or understand interactions with promotional content. These cookies are non-essential and, where required by applicable law, are used only after you provide the appropriate consent or authorization through our Cookie Settings.

Third-Party Cookies: Certain third-party services used on our Site may place or access cookies or similar technologies to provide their services. These may include services used for payment processing, security, analytics, embedded content, or other Site functionality. Third-party services may process information according to their own privacy policies and terms.

Your Choices

Consent: Where required by applicable law, you can give, refuse, or withdraw consent for non-essential cookies through our Cookie Settings.

Global Privacy Control: Where required by applicable law, we will honor applicable Global Privacy Control (GPC) signals and other legally recognized privacy preferences.

Browser Settings: You can also block, restrict, or delete cookies through your web browser. Blocking certain cookies may affect the functionality of the Site, including shopping cart or checkout features.

Our Cookie Settings can be accessed through the “Cookie Settings” link in our Care menu or footer.

Privacy Laws

Our privacy and cookie practices are designed to comply with applicable privacy laws. Depending on where you live and the laws that apply to you, these may include federal or state privacy requirements and, where applicable, laws such as the California Consumer Privacy Act (CCPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), Virginia Consumer Data Protection Act (VCDPA), and other applicable privacy laws.

We provide appropriate transparency and choices regarding non-essential cookies and privacy preferences, subject to applicable law.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our Site, services, cookie practices, or applicable legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about our cookie practices or privacy choices, please contact us at info@shampoow.com or through our Contact page.

Age Restrictions

Our Site and Services are intended for adults, and we do not knowingly collect Personal Information from individuals under 18 years of age.

If you are under 18, please do not provide Personal Information through our Site or Services or place an order through our Site.

If we become aware that we have collected Personal Information from an individual under 18, we will take reasonable steps to delete the information, subject to any information we are required or permitted to retain under applicable law.

If you believe that an individual under 18 has provided Personal Information to us, please contact us through our Contact page or at info@shampoow.com.

Review of Privacy Policy

Please review this Privacy Policy carefully so that you understand how we collect, use, protect, retain, and disclose Personal Information in connection with our Site and Services.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us through our Contact page message box or at info@shampoow.com.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, the Site, the services we provide, or applicable legal requirements.

When we make changes, we will post the updated Privacy Policy on this page and revise the effective or “Last Updated” date. If we make a material change to the way we collect, use, or disclose Personal Information, we will provide additional notice when required by applicable law.

We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle Personal Information.

Collection of Information

Information You Provide: This includes Personal Information such as name, address, phone number, payment details, etc.
Automatically Collected Information: Non-personal information like device type, browser, IP address, etc., is collected automatically.
Supplemented Information: We may enhance or correct the information you provide with data from other sources to improve data accuracy and user experience.
General Usage Information: We gather aggregated data on Site or Services usage, such as page visits, duration, etc., without identifying individual users, except for fraud prevention purposes.

Protecting Your Information

We value your privacy and are committed to protecting your Personal Information. We collect and use Personal Information only as described in this Privacy Policy and as necessary to operate our Site, process orders, provide customer service, maintain security, and improve our services.

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, or destruction. Our Site uses HTTPS/SSL to help protect information transmitted between your browser and our Site. Payment information is processed through third-party payment services and is handled according to their applicable security and privacy practices.

We retain Personal Information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, maintain business and transaction records, comply with legal and tax obligations, resolve disputes, enforce our agreements, and protect the security of our Site and services. When Personal Information is no longer reasonably necessary for these purposes, we take reasonable steps to delete, anonymize, or securely dispose of it, as appropriate.

Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain Personal Information we maintain about you. You may also contact us with questions or requests concerning your Personal Information through our Contact page or by email at info@shampoow.com.

How Your Information is Used

We collect and use Personal Information for the purposes described in this Privacy Policy and as reasonably necessary to operate our Site, provide our Services, process and fulfill orders, communicate with you, maintain security, and conduct our business.

We may use, store, and process your information for the following purposes:

To provide access to and operate our Site and Services.
To process, fulfill, and manage your orders and payments.
To communicate with you about your orders, questions, requests, or other customer-service matters.
To conduct routine business operations, including billing, identification, authentication, recordkeeping, security, and website administration.
To improve, maintain, and develop our Site, products, and Services.
To detect, prevent, and address fraud, unauthorized activity, security issues, and other misuse of our Site or Services.
To work with service providers that perform services on our behalf, such as website hosting, website functionality, email services, payment processing, security, analytics, or other business-support services. These providers may have access to Personal Information only as reasonably necessary to provide the services for which they are engaged and are expected to handle that information in accordance with applicable requirements.
To comply with applicable laws, regulations, legal processes, court orders, or governmental requests.
To protect our rights, property, safety, customers, or others, and to enforce our Terms and Conditions and other applicable policies.
To use information in aggregated or de-identified form where it can no longer reasonably be used to identify you.
When you have provided consent for a specific use of your Personal Information, where consent is required or appropriate. You may withdraw consent for a particular use where applicable, although withdrawal does not affect processing that occurred before consent was withdrawn.

Location Based Services

Our Site does not request or require your precise device location to place an order or use our Services. Certain information associated with your use of the Site, such as general location information that may be derived from your IP address or information you provide to us, may be processed by us or by third-party service providers for purposes such as website security, order fulfillment, shipping, tax calculation, analytics, or improving our Services.

We do not intentionally use precise device location information to provide targeted advertising or promotional offers.

Data Processing

We may process Personal Information that you provide to us in connection with your use of the Site or Services, including information relating to another person when you provide that information for purposes such as shipping an order or otherwise requesting a service from us.

You are responsible for ensuring that you have the appropriate authority to provide Personal Information about another person to us and that you have provided any notices or obtained any permissions required by applicable law.

We process Personal Information for the purposes described in this Privacy Policy, including processing and fulfilling orders, providing customer service, maintaining the security and operation of our Site, and complying with applicable legal requirements.

We may use trusted third-party service providers to perform services on our behalf, such as payment processing, website hosting, email delivery, security, analytics, and other business-support functions. These providers may access Personal Information only as reasonably necessary to provide the services for which they are engaged and are expected to protect that information in accordance with applicable requirements.

Disclosure to Third Parties

We may disclose Personal Information to third parties when reasonably necessary to operate our Site, provide our Services, process and fulfill orders, provide customer support, protect our Site and customers, or comply with applicable legal requirements.

We may share Personal Information with trusted third-party service providers that perform services on our behalf, such as payment processing, website hosting, email services, security and fraud prevention, analytics, and other business-support functions. These service providers may access Personal Information only as reasonably necessary to provide the services for which they are engaged and are expected to protect that information in accordance with applicable requirements.

We may disclose Personal Information when required or permitted by applicable law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, safety, customers, or others.

We may also disclose information in connection with a business transaction, such as a merger, acquisition, reorganization, sale of assets, or transfer of all or part of our business. If such a transaction occurs, Personal Information may be transferred as part of the transaction, subject to applicable law and any required notices.

We do not sell Personal Information to third parties for money. Any disclosure of Personal Information is made for the purposes described in this Privacy Policy or as otherwise permitted or required by applicable law.

Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights concerning your Personal Information. These rights may include the right to:

Request access to the Personal Information we maintain about you and, where applicable, receive a copy of that information.
Request correction of Personal Information that is inaccurate or incomplete.
Request deletion of Personal Information, subject to applicable legal requirements and exceptions.
Request restriction of certain processing of your Personal Information where provided by applicable law.
Object to certain uses of your Personal Information where provided by applicable law.
Withdraw consent for processing that is based on your consent, where applicable. Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
Request a copy of certain Personal Information in a portable format, where applicable and technically feasible.
Opt out of certain uses or disclosures of Personal Information where applicable under state or other privacy laws.
We do not sell Personal Information for money. If you submit a request to exercise a privacy right, we will review and respond to your request in accordance with applicable law. We may need to verify your identity before completing certain requests in order to protect your Personal Information.
Some requests may be subject to exceptions or limitations permitted by law. For example, we may need to retain certain information to complete transactions, maintain business and tax records, comply with legal obligations, resolve disputes, prevent fraud, protect the security of our Site, or otherwise exercise or defend legal rights.
We will not discriminate against you for exercising privacy rights provided to you by applicable law.
If you have questions about your privacy rights or would like to submit a privacy-related request, please contact us at info@shampoow.com or through our Contact page. We will take reasonable steps to respond to your request within the time required by applicable law.

Your Choices

You may choose what Personal Information you provide to us. However, certain information is necessary to create an account, process and fulfill an order, provide requested services, communicate with you about your order, or respond to your requests. If you do not provide information that is necessary for these purposes, we may not be able to provide the applicable Site features or Services.

You may also choose whether to receive certain non-essential communications from us. If we send you promotional or marketing communications, you may opt out by following the unsubscribe instructions included in those communications or by contacting us at info@shampoow.com.

Even if you opt out of promotional communications, we may continue to send communications that are necessary to complete or manage your transactions, respond to your requests, provide customer service, or otherwise communicate with you about your use of the Site or Services.

Governing Law

This Privacy Policy is governed by the laws of the State of Michigan, without regard to its conflict-of-law principles, except to the extent that applicable federal law or the mandatory privacy or data-protection laws of another jurisdiction apply.

Nothing in this Privacy Policy is intended to limit or waive any privacy rights or protections that cannot lawfully be waived under applicable law.

How to Contact Us

If you have any questions about this Privacy Policy or our privacy practices, you can contact us through our Contact page message box.

We take privacy concerns seriously. If you believe that we have not complied with this Privacy Policy with respect to your Personal Information, please contact us using the information below. We will review your concern and take reasonable steps to address it.

Shampoo W LLC
480 N. Canton Center Rd. Unit 87291
Canton, MI 48187

email: info@shampoow.com